Frequently Asked Questions
Before contacting us, please take your time to read through our FAQs which may provide the answer to your questions. If you cannot find your answer and want to get in touch then please contact us through our contact us page.
Where do you ship from?
We work with trusted global suppliers and fulfillment partners. Orders may ship directly from partner warehouses so we can offer useful tech accessories at fair prices.
Do you offer free shipping?
Orders of $99 or more qualify for free tracked shipping where available. The threshold is calculated before taxes, duties, and any extra fees.
How long does shipping take?
Orders are usually processed within 1-3 business days. Estimated delivery to the United States is 12-30 business days after dispatch. Other international destinations are typically 15-30 business days after dispatch.
Will I receive tracking?
Yes. You will receive tracking by email once your order ships. Please allow 2-5 days for tracking to become active.
What is your return policy?
You may request a return within 30 days of receiving your item. The item must be unused, in its original packaging, and approved through our support process before it is sent back.
What if my item arrives damaged or incorrect?
Contact support@techhonesty.store within 7 days of delivery with your order number and clear photos. We will review the issue and help with the next step.
How do I contact support?
Email support@techhonesty.store. Please include your order number if your question is about an existing order.
What payment methods do you accept?
We accept major payment methods available at checkout, including supported card and express checkout options shown by Shopify.